Home credit feedback. New home loan bank hotline phone number
In order to contact the bank, you just need to call the number hotline. In some cases, the operator may ask you for a “code word” to ensure that you are not impersonating someone else. Next, all you have to do is follow the robot’s instructions.
What can you find out from telephone banking?
The Home Credit Bank hotline allows you to get answers to the most frequently asked questions from customers. First of all, the operator will introduce the client to the account balance and the available amount on the credit card. Another popular service is the ability to obtain information about loan payments and conduct other transactions made using the card. In addition, in the telephone bank you can:
The algorithm for obtaining the necessary information is as follows. By calling contact number, the client is taken to the telephone menu. In this menu, the client will be offered several options for the reason for visiting the telephone bank:
- the need to find out the card balance or loan balance;
- desire to receive other information on the card;
- the need to find out the addresses of the nearest ATMs;
- need for specialist consultation.
To carry out any manipulations with his account, the client must name the “code word”. “Code word” is a secret combination of words that only the client himself knows and which he chooses when concluding an agreement with the bank.
If for any reason the client was unable to find out the necessary information, he can make an online call from the official website of Home Credit Bank. To do this, just go to the “Contact us” tab and select “Call online”. This service is provided completely free of charge. To make an online call you will also need a computer with a microphone and headphones or a laptop with these functions built into it.
