Tele2 help desk number. Help Tele2

The level of customer service of the Tele2 operator depends on the work of the support service. A 24-hour helpline is available to subscribers. To get such help and solve complex issues, you need to know how to call the Tele2 operator.

Call toll free number

After connecting, contact the operator with your question or problem.

How to call from a landline number or another operator

With this method of communication with the operator, you also need to listen to the voice menu and wait for a connection with a specialist.

How to call an operator while abroad

With this request, it is possible to write off money from the phone balance, depending on the country of residence.

Contact the operator using a regional number

1. Go to .
2. Select your region at the top right of the page.
3. Scroll down to the bottom of the page.
4. On the right side you will see the regional operator number specific to your region.
5. Call this number and connect with an operator to resolve your issues.

A special feature of this method is the paid use of a regional number. But sometimes it is easier to reach an operator using it than using regular general numbers.

Contact the operator in your Personal Account

1. Go through a simple registration in LC by clicking the button on the Tele2 website "Login to the office".
2. Log in to your account and go to the “Support” section - "Where to go".
3. Click on the link "Form feedback» .
4. Please indicate one of the topics suggested in the list.
5. In the special field, describe your problem or ask a question.
6. Check the box indicating your consent to the processing of personal information.
7. Click the "Submit" button.

The rest of your personal data has already been filled in for your account. Your request is being processed. The answer will be sent to you by email. This convenient way, so many subscribers choose this option to contact and resolve issues.

On the website of the operator Tele2

1. Find the section at the bottom of the main page "Support Request".
2. Click on this link and fill out the form provided, similar to the form in your Personal Account.
3. Click the "Submit" button.

The information is sent to the support center. As a result, a specialist response will be sent to your email.

Via online consultant

1. On the main page at the bottom, find the section "Online consultant".
2. Click the "Write" button.
3. A web chat window will open for you to communicate with Tele2.
4. Please enter your name.
5. Fill in the field with your phone number.
6. Briefly state the essence of your problem or question.
7. Click the "Submit" button.
8. Wait for a response from a specialist in this web chat.
9. Then you can conduct further correspondence with the operator and ask him additional clarifying questions.

This method is very popular, since you do not need to wait a long time to connect to an operator. Issues are resolved quickly and in real time.

Through popular instant messengers and social networks

1. Install from the app store Google Play Viber messenger is no lower than version 6.5.0.
2. Log in to the application.
3. Find in the "Contacts" section in the tab "My public accounts" account"Tele2 Russia".
4. Write your problem or question in the text field.
5. Wait for the specialist's response.

At any difficult situation the subscriber can always contact employees of the mobile operator. As a rule, the contact center of such companies employs specialists who can not only inform you on issues of interest, but also help with activating or deactivating services, changing the tariff, announcing the balance on your balance, and much more. In this review we will provide detailed information on how you can call the Tele2 operator and what other methods of communication with the operator exist today.

How to call the Tele2 operator from a mobile phone

Each Tele2 subscriber can contact the company’s specialists and ask any questions by mobile phone. In order to call the Tele2 operator from a mobile phone, you need to dial the free service number 611.

This method of communication is the simplest and most convenient; it is available to all Tele2 subscribers completely free of charge. Moreover, you can get through even with a negative balance. The company's customer support service operates around the clock, which means that subscribers can contact the Call Center day or night.

After dialing the technical support number, you will automatically be connected to the autoinformer. By following his instructions, you can get information or help on any issues.

If you want to talk with a company specialist, then it is not at all necessary to listen to the auto-recording to the end. Just dial the number “0” in tone mode any time you want to contact an employee. A specialist will answer your call as soon as he is free. In some cases, you may have to wait a while for a response from a specialist. This only happens when the line is overloaded and all the specialists are talking to other company subscribers.

How to call a Tele2 operator from a landline phone

You can also call the Tele2 operator from landline phones. To do this, use the multi-channel number 8 800 555 06 11.

Important: Subscribers of other mobile operators can also use the multi-channel number 8 800 555 06 11 to contact the Tele2 contact center. This phone available to all residents of Russia.

It is worth noting that the multi-channel number is not free. The price per call depends on the terms of your tariff plan. However, if the federal number is dialed from a mobile device in which a Tele2 SIM card is installed, then the call will not be charged.

How to call Tele2 operator while roaming

If you are outside Russian Federation, for example, if you are traveling or are abroad for work matters and you need to contact your mobile operator, then dial mobile device telephone number +7 951 520 06 11. This is an international line, so the phone number should be entered in international format, that is, using “+7”.

The cost of an international call depends on the cost of calls in roaming in accordance with the established tariff plan. Therefore, if there is no urgency, you can ask any question to the company’s employees through the official website or send an email.

Tele2 operator number for different regions of Russia

Tele2 provides its services throughout Russia, however, the customer support number differs for different regions of Russia. To view the number contact center operating in your region, you need to open the official website of the company www.tele2.ru and indicate your region. After which the information on the site will be updated and you will see everything phone numbers, rates and services available for your region.

Below are telephone numbers for calls from landline devices for a number of regions:

Other ways to contact the Tele2 operator

In addition to calls to customer technical support, the company's subscribers have other options that allow them to contact the operator. For example, you can ask a question via the Internet, namely on the official website. On the main page you will find a feedback form that you need to fill out. Employees' response will be sent by e-mail. However, it is worth noting that this method is suitable for subscribers who are not urgent to receive a response, since the wait in this case will take some time. Sometimes you can wait two to three days for a response.

Another means of communication with company specialists is an email. [email protected]. After sending the letter, you will also have to wait for a response. The answer may be sent to you within a few days. As practice shows, subscribers mainly use their email address not to receive advice or help, but to send complaints or express opinions.

You can also contact Tele2 specialists via the Viber messenger. The company's employees will provide you with full assistance and inform you on questions of interest. The answer will arrive within one minute, which means a significant saving of personal time. For use this method You must install Viber version 6.5.0 or higher. In the “My Public Accounts” section, find the “Contacts” tab, then add “Tele2 Russia” there. Now you can communicate with operators at any time when necessary.

How Tele2 support can help

Using one of the methods of contacting company employees, you can:

• Get information about the current tariff plan,
• Find out your balance,
• Get information about any other tariff and connect it,
• Ask to install the selected option or service,
• Disable an existing option or service,
• Request “Trust payment”,
• Set up internet
• Unlock or block the SIM card,
• Connect available services and so on.

As you can see, the capabilities of the Tele2 Call Center are enormous. You can not only ask a question about the operation of a particular service, but also ask to connect it. In some cases, the specialist may ask you to provide your passport information. This is necessary so that the specialist can make sure that he is talking to the owner of the number. This ensures the security of your data.

You can call Tele2 from any phone: from a mobile phone connected to the Tele2 network, from a mobile phone serviced by another operator, or from a landline number. Depending on the situation, you can always choose the most convenient option and call the operator for free.

How to call an operator from a Tele2 mobile number

To call Tele 2 from a number serviced by this company, you need to dial 611 from your mobile phone and press the call key.

To connect to the Tele2 operator, you need to select the appropriate item in the autoinformer menu and press the desired key on the phone in tone mode. If for some reason you cannot do this, then just listen to the information in the main menu twice, and the connection will occur automatically.

If you do not want to wait on the line for a specialist to answer, you can use the services automated system or go to Personal Area via the Tele2 website tele2life.ru.

Call Cheaper subscribers in Moscow can also make a call to the operator at 88005550611. Be sure to write down these numbers in your address book so that you can always receive qualified assistance Tele2 specialist.

How to call Tele2 from a mobile phone of another operator or landline

If you need to contact a specialist help center Tele2, but you do not have the opportunity to dial a number from the operator’s SIM card, you can call the call center from other phones.

To call from numbers of MTS, Megafon, Beeline, Smarts, Rostelecom, other operators, as well as from landline phones, you need to go to the company’s website and find the number corresponding to the region of registration of the SIM card. However, when calling cash will be charged by the operator in accordance with the tariff plan.

How to call Tele2 from roaming

Often when traveling abroad, users mobile phones Difficulties arise when using them in roaming. To solve all the problems that have arisen, you need to call the Tele2 operator from your mobile phone at +7 951 5200611. Calling him from any country will be free.

Tele2 is a reliable and quite popular operator cellular communication, gradually winning the hearts of not only Russians. Largely thanks to high-quality and inexpensive communications, the number of subscribers increases every year. And, from time to time, each subscriber needs the help of experienced consultants.

The Tele2 help desk operates around the clock, but there are several numbers for subscribers to contact. How to call the Tele2 operator for free from your mobile phone quickly and without waiting? Is it possible to make a call to the Tele2 operator not from your “native” number, but from a landline phone or the number of an MTS, Beeline, Megafon or other company operator? In this article we will analyze all the methods and give answers to these and other questions that frequently concern subscribers.

How to call an operator from a Tele2 mobile phone?

Tele2 employees treat all company subscribers with respect and will be able to answer any questions you have regarding communication services. To call the Tele2 operator, you can use uniform toll-free phone numbers or regional subscriber service numbers.

From anywhere in the Russian Federation you can call the Tele2 operator for free at single number 611. Then, in order to connect with a specialist faster, you should press the 0 button.

Another one also works toll free number for absolutely all operators providing communication services. If you have an MTS, Megafon, Beeline operator number or only a landline phone at hand and you need to call Tele2 operators, then you need to dial the federal number hotline 8-800-555-06-11. Calling this number is free from any phone in Russia.

How to call Tele2 from a mobile phone of another operator or landline

Unfortunately, sometimes, due to line congestion, it is impossible to call the toll-free federal number of the Tele2 subscriber service operator - 8-800-555-06-11, which was mentioned earlier. In this case, you can use regional numbers.

Below is a detailed table of phone numbers where you can reach a technical support operator in your home region. A help desk employee will advise you on the issue that has arisen and offer the most rational and fastest ways to resolve the current situation.

Open Full list Tele2 regional customer support numbers

Calls to these numbers are charged as regular outgoing calls within the region in accordance with the tariffs established by your operator.

How to call Tele2 from roaming?

Problems with communication or questions regarding the subscriber service can arise not only at home, in Russia, but also abroad - in international roaming. In this case, you will not be able to reach the technical support service using the single numbers 611 or 8-800-555-06-11, and calling the regional numbers indicated earlier will be too expensive.

When outside the Russian Federation - in international roaming, calling from a mobile or landline phone is easiest and cheapest via the hotline +7-951-520-06-11. By typing it, you will be taken directly to the support department specializing in roaming issues and assistance to Tele2 subscribers abroad.

Other ways to contact Tele2 support service

If for some reason you were unable to reach the Tele2 operator or, after calling, did not receive a complete answer, then you can use other methods to obtain advice:

1. Write a message on the official Tele2 website using a special form and tell in detail about the current difficulties. A specialist will answer all your questions by email or call you back.
2. Send an email describing the situation to [email protected]. The response to your request will also be sent to you by email.
3. You can ask for help from the specialist on duty in the Tele2 community on social networks

In the process of working with mobile operator Various questions may arise; they should definitely be considered separately, and employees of the organization should be involved directly in the decision process. The Tele2 support service operates around the clock; specialists are ready to serve the customer in the shortest possible time and with maximum quality. Such a service will be available to a potential user who decides to apply directly for a solution to a specific issue. It is proposed to consider how the technical support service works, where to contact in case of problems such a need, procedure and other information.

In fact, how to choose the simplest, most practical way to call the operator and find out your questions? In particular, this can be done directly by calling the toll-free number 611, which is provided specifically to ensure maximum high level interaction between operator and users. It is enough just to dial the specified number, then wait for the connection and it is important to count on providing the maximum quick help, regardless of the issues that are taking place now.

If you need to use the help of the consultant himself, then you will need to press the “0” key, then wait for the appropriate connection.

True, you will have to wait for a period of time, the specialist will become free, after which a decision is made to use his services and get a decent solution to the problem.

Alternative Methods

This is not the only Tele2 support phone recommended for the user to quickly communicate with the operator. As an option, it is proposed to do this using a regular landline telephone, or even use the services of another operator, what exactly needs to be dialed. In particular, the contact telephone number is: 8-800-5550-611. What is noteworthy is that a call to this number will be available regardless of which region of the Russian Federation it is made from.

The Tele2 customer support phone number, which is rather a direct help desk number, is recommended to be used to obtain information regarding an urgent problem and solve it using little time and minimal effort.

In particular, this phone number is +7-951-52-00-61, it is on it that the company’s clients can call, not only while within Russia, but far beyond its borders, to clarify the current status of the subscriber number, all details directly related with him.

When you decide to contact the appropriate support service, you must be prepared for the fact that you will have to provide personal data that is relevant to the operator. In particular, the full name, as well as passport data (series and number) are indicated in the prescribed manner. It is worth noting that the data is indicated directly to the person for whom the phone number itself is registered; it makes no sense to indicate data to other persons; the operator will not fulfill this request.

This important point, if it is currently unknown for certain who the owner of the number is and what data he has, you should definitely find out this point, and then contact the contacts provided regarding the issue of interest.

It is worth noting that in addition to the main numbers, a particular region also has its own telephone numbers for the service of this operator. As part of cooperation, it is necessary to clearly understand the fact that pricing for subsequent calls to the selected support service is carried out directly within the terms of the operator, regardless of whether it is MTS or Beeline. For convenience, you can view a list of service numbers directly grouped by individual federal districts.

In addition, there are several other ways to communicate with the operator, which will help you contact the operator without any problems. help desk Tele 2. One of the methods is considered to be contacting directly on the company’s official website, where you need to go to the appropriate “Contacts” section. It is important that on this page in the dedicated contact form it is strongly recommended to leave a cherished message addressed to the support representative. It could even be a wish, which depends directly on the very essence of the appeal. The optimal solution to the problem lies in the details, taking into account which you can get a decent result.